The People Behind Patient Perception

A collaboration of like minds

Patient Perception is the product of an ongoing collaboration between Medicology Ltd and Dr Taher Mahmud, Consultant Physician & Rheumatologist at Pembury and Kent & Sussex Hospitals. Medicology is passionate about people, performance and health, focusing on 6 cornerstone imperatives that add up to service success in the evolving healthcare landscape. Patient experience is one of those cornerstones. Taher is equally passionate about the importance of patient experience, having collected this information on his own patients for more than 5 years, using the results to improve practice in numerous ways. Together, we are committed to providing a simple, cost-effective method that allows all services to collect meaningful experience data in a cost-effective manner so that they too can actively manage the experience they deliver.

Dr Taher Mahmud MD MSc MRCP

Having commenced his medical training as a student at Kings and houseman at the Kent & Sussex, Taher trained in General Medicine at Kings, St Thomas and Pembury Hospitals, before specialising in Rheumatology again at Kings under Professor Scott and Dr John Goodwill, the Lupus Unit at St Thomas’s with Professor Graham Hughes and then Guy s Rheumatology Unit with Professor Gabriel Panayi and Dr Terry Gibson. Dr Mahmud went on to provide the Ankylosing Spondylitis service at the Royal National Hospital for Rheumatic Diseases in Bath. Dr Mahmud now has a General Medicine and Rheumatology practice at Pembury and Kent & Sussex Hospitals, is the Lead for Clinical Governance in Acute Medicine and Audit & MTW Lead for Osteoporosis. Dr Mahmud remains passionate about the quality of care delivered to patients and his ongoing study & improvement in this area undoubtedly contributed to his success in Clinical Excellence Awards.

Medicology Ltd

Medicology is not simply a training company, we are people-focused performance specialists passionate about creating the highest levels of performance in the following areas:

Organisational Performance
Personal Performance
Leadership Performance
Clinical Performance
Team Performance, Respect & Harmony
Healthcare Performance

We do have the most extensive range of open courses in leadership, management & personal performance in the healthcare arena but way beyond this we work within Trusts on an in-house basis, conduct research, publish and develop performance enhancing tools in the areas of morale, 360 degree assessment, patient experience and more. Whatever your performance challenges, we’re confident of making an inspirational difference. So much so, we guarantee it!

Trust & Insight

Medicology has run literally hundreds of training days in all types of NHS organisations from single departments to whole organisations, Acute Trusts, PCTs, Medical Schools, SHAs and more. Important groups trust us because we have the right insight, a passion for improvement and we deliver the results people expect. This is reflected in a diverse, extensive client list of Trusts the length and breadth of the country.

Our Vision

The undisputed leader in healthcare performance training & services based on the four cornerstones of effectiveness:

PASSION INSIGHT COMMITMENT IMPACT